When it comes to protecting your home or commercial property, few investments are as critical—or as costly—as a new roof. Whether you’re a homeowner in Indiana or a contractor managing multiple projects, selecting the right roofer is paramount. At Honeycomb Roofing and Exteriors, we understand the weight of this decision and aim to empower you with the knowledge to make an informed choice. Here are the top five questions you should ask any roofing company before signing on the dotted line.
1. Are You Licensed, Bonded, and Insured?
Ensuring that your roofing contractor is licensed, bonded, and insured is non-negotiable. A valid license demonstrates that the contractor meets state and local requirements, while bonding provides financial protection if the contractor fails to complete the job or meet other contractual obligations. Insurance, including both general liability and workers’ compensation, safeguards you from potential liabilities arising from accidents or damages during the project. Always request to see proof of these credentials and verify their validity with the issuing authorities.
2. What Is Your Experience and Track Record?
Experience matters in the roofing industry. Inquire about how long the contractor has been in business and ask for references from recent projects, especially those similar in scope to yours. Speaking directly with past clients can provide insights into the contractor’s reliability, quality of work, and customer service. Additionally, check online reviews and ratings on platforms like the Better Business Bureau to gauge their reputation.
3. Can You Provide a Detailed Written Estimate?
A comprehensive written estimate is essential for understanding the scope and cost of your roofing project. The estimate should itemize labor, materials, timelines, and any contingencies for unforeseen issues. This transparency helps prevent unexpected costs and ensures that both parties have a clear understanding of the project’s parameters. Be wary of contractors who provide vague or verbal estimates, as this can lead to misunderstandings and disputes down the line.
4. What Warranties Do You Offer?
Warranties are a critical component of any roofing project, offering peace of mind that your investment is protected. There are typically two types of warranties to consider: the manufacturer’s warranty, which covers the roofing materials, and the contractor’s workmanship warranty, which covers the installation. Ensure you understand the duration and coverage of both warranties, and get all warranty information in writing. A reputable contractor should stand behind their work with a solid workmanship warranty.
5. Who Will Be Onsite, and How Will the Project Be Managed?
Understanding who will be performing the work on your roof is crucial. Ask whether the contractor uses in-house crews or subcontractors, and if the latter, how they vet and manage these teams. Inquire about the presence of a project manager or site supervisor who will oversee the work and serve as your point of contact. Clear communication and accountability are key to a successful roofing project.
Why Choose Honeycomb Roofing?
At Honeycomb Roofing, we don’t just meet industry standards—we set them. Here’s how we differentiate ourselves:
- Licensed, Bonded, and Insured: Honeycomb Exteriors holds all the necessary licenses, insurance, and certifications required to operate professionally and legally. We’re happy to provide proof of credentials upon request for your peace of mind.
Honeycomb Roofing and Exteriors has extensive experience working with insurance claims related to storm damage and other covered events. With your permission, we attend insurance inspections, advocate on your behalf, and point out any damage the adjuster may overlook to ensure you receive a fair assessment. Our goal is to make the claims process as smooth and stress-free as possible for you.
- Proven Experience
Honeycomb Exteriors brings over 16 years of hands-on experience in the roofing and exterior industry. As a family-owned and woman-owned business, we’ve completed a wide range of residential and commercial projects with a strong focus on quality and customer care. We do not outsource—we know every installer personally and stand behind our workmanship.
We’re proud of the work we’ve done and are happy to share before-and-after photos from past projects. Especially the projects that are similar to what you are looking for. We are continuously uploading project photographs that showcase our growing portfolio.
- Transparent Estimates: At Honeycomb Roofing and Exteriors, we believe in clear, honest communication from the start. Our detailed written estimates break down every aspect of your project—materials, labor, timelines, and any additional considerations—so you know exactly what to expect. No hidden fees, no surprises. We take the time to walk you through the estimate and answer any questions, ensuring you feel confident and informed before moving forward.
- Comprehensive Warranties: At Honeycomb Roofing and Exteriors, we stand behind the quality of our work. Every project comes with a 5-year workmanship warranty, in addition to all applicable manufacturer warranties on materials. This means you’re protected both in how your roof is installed and in the products used.
If something comes up after the job is done—like a leak or a loose shingle—we’re just a call away. Since we don’t outsource any of our work, we know exactly who installed your roof and can send the right person back quickly to assess and resolve the issue. Our goal is to make sure you feel supported long after the project is completed.
- Dedicated Project Management: Our experienced project managers ensure seamless communication and oversight from start to finish.
6. How Do You Document and Communicate During the Project?
- Ask how the company keeps you updated. Do they send photos? Provide daily updates? At Honeycomb, we take extensive photos at every stage and communicate clearly so you’re never left wondering what’s going on.
Choosing the right roofer is a decision that impacts the safety, aesthetics, and value of your property. By asking these five critical questions, you position yourself to make an informed choice that ensures quality and peace of mind. At Honeycomb Roofing and Exteriors, we’re committed to excellence in every project we undertake. Contact us today to learn more about how we can meet your roofing needs.
7. How Will You Protect My Property and Clean Up?
Roofing can get messy. Ask how they protect landscaping, siding, and driveways, and whether they perform a thorough cleanup (e.g., magnet sweep for nails) once the job is done.
8. What Sets You Apart from Other Roofers?
This helps you understand the company’s values and what kind of experience you can expect. Look for answers that speak to quality, communication, craftsmanship, and integrity—not just price.
Asking the right questions is your best defense against poor workmanship and unexpected costs. And at Honeycomb Exteriors, we welcome every question because we believe transparency builds trust. We don’t just want to be your roofer—we want to be the one you recommend to your neighbors, friends, and family.
Dedicated Project Management
At Honeycomb Exteriors, every project is overseen by an experienced project manager who ensures clear communication, attention to detail, and a smooth process from start to finish. We don’t hand off your job to a third party—our trusted team handles every step with care and accountability.
How Do You Document and Communicate During the Project?
We believe you should never be left in the dark about what’s happening on your property. That’s why we take detailed photos throughout every stage of the project—from the initial inspection to the final walkthrough—and share them with you using CompanyCam. We also provide regular updates, answer your questions promptly, and make sure you always know what’s coming next.
